Grow Your Business Big!

by Donna Johnson You can take the word “grow” two ways – it can grow in size or grow in profits. I think, ultimately, the point would be to grow in profits. So, this content covers methods intended – over time – to increase your income. Strategies to Grow Your Business Your growth strategy would,...

More Website Quandaries

This is a follow-up to a recent blog about the quandary of whether to show prices for your products or services on your site. Other difficult website choices can center around things like testimonials, video content, and layout. Quandary #1 What the best way to use testimonials? A testimonial is defined by Google as “a...

Surviving the Big Boomer Business Bust

This is an update to an earlier blog post. Things have changed significantly over the last few years! According to PricewaterhouseCooper, approximately 50% of all owners of small and mid-sized companies will exit their companies over the next few years. Others estimate that the exit rate will be closer to 75%. This massive exodus from...

Where is Your Business on the 7 Stages to Freedom?

Nearly every day as I talk with business owners I will describe the 7 Stages to Freedom and ask them, “Where is your business on the 7 Stages to Freedom?” I have rarely heard a business owner say that their business is in the freedom stage. Take a look at the chart below: Dream Phase....

Licensed, Bonded or Insured: Which Do You Need to Be?

Does your company need to be bonded, insured, or licensed? Probably so. What are these all about and which does your company need? Bonding In the past, I’ve known to ask service providers like plumbers and carpenters if they’re licensed and bonded – but I never really understood why. In actuality, bonds protect your business...

Why Employees Leave (and How to Keep Them)

An ongoing concern for small business owners is employee attrition. After investing time and resources to hire, train, and develop a staff member, it’s a real financial loss when any valued employee leaves. Since 2010, employee voluntary turnovers have nearly doubled – from 22 million per year to 40 million – according to 2018 U.S....

Alternatives to Disciplining Employees

If you have employees, there will be a need to handle problematic behaviors or performance – like tardiness, incomplete work, or a bad attitude. For many business owners and managers, addressing those problems is often their most uncomfortable and cumbersome task. Not only can progressive discipline be awkward, but also it can involve substantial planning,...

Should You Show Prices on Your Website?

Creating a website comes with more choices than just which fonts and photos to use. The purpose of your site is to provide information about your company and the products and services you offer. It has contact info so a visitor can reach you to ask questions or make an order. It has content that...

Business Documents That Save You Money

There are particular business documents that will actually lower your costs. Documentation like checklists, samples, and procedures will shave hours off time to execute deliverables and perform daily duties. They’ll also save time in rework, project delays, missed deadlines, and staff downtime. All of these suggested documents can be created once and used repeatedly. Here...

Handling Advice and Feedback

In your business, it’s no doubt an everyday event for staff to share feedback or advice. From project managers to team leaders to supervisors to co-workers, all staff members would have occasion to provide guidance, instructions, and opinions to each other. Keep an eye on your milestone chart – your team seems to be running...